How to Interview Real Estate Agents When You Can’t Be There in Person

MIL-Estate Support Network is a nationwide group of real estate professionals dedicated to helping military families move with confidence, no matter the distance.

For many military families, long-distance moves are the norm. Between deployments, training schedules, and last-minute PCS orders, it’s not always possible to meet a real estate agent in person before choosing who will guide you through one of the biggest decisions of your life. The good news is that with intentional questions and the right approach, you can confidently interview and select the right agent without ever stepping foot in the same room.

Start by scheduling a video call rather than relying solely on email or messaging. A face-to-face conversation, even virtually, reveals communication style, professionalism, and how well they listen. Pay attention to how prepared they are, how clearly they answer questions, and whether they take time to explain local market conditions.

Ask about their experience with military clients. Even though MIL-Estate Support agents are not exclusively veterans or military spouses, they should have a strong understanding of PCS timelines, quick-turn moves, and the unique needs of military families. Ask how they handle clients who are buying sight-unseen or relocating from across the country.

Request examples of how they conduct virtual tours. A good agent can walk you through a home via video call, point out details you would normally catch in person, and provide honest feedback about things that aren’t visible in listing photos. Ask how they document property conditions, neighborhood characteristics, and potential red flags.

Communication expectations matter. Discuss how often they update clients, what communication method they prefer, and how quickly they respond. Military families often operate in tight windows—your agent should match that urgency.

Finally, ask for references from recent long-distance clients. Speaking with someone who completed a move similar to yours can give invaluable peace of mind.

Choosing the right agent remotely isn’t just possible—it’s powerful. With the right questions and clarity, you can find someone who represents your interests, understands your timeline, and helps you make a confident decision from miles away.